Unpacking everyday strategic work: Using CA to study front-line workers’ strategic actions – Katie Best & Julia Balogun

Recorded 17th December 2012. In Katie’s talk, she talks about her early work on tour guides in museums and how, by reexamining this data from a different perspective allows her to reveal those workers’ strategies which have gone unrecognised by the the field of ‘strategy as practice’ and the museums themselves.

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